I changed my mind about the purchase and I would like to return it.
We are sorry to hear that the watch did not meet your expectations. You can return the watch to the following address:
Docdata / CLUSE
5145 NW Waalwijk
Please make sure to include an overview of your order details in the parcel (the packing slip, invoice, or printed order confirmation), so we know who returned the watch. We will refund your money within 14 days after we have received and processed the return shipment, provided the watch is in its original condition.
Please be aware of our return policy (http://clusewatches.com/retour). As our return policy states, "the buyer bears the costs of returning his/her order". This means that you will have to pay for the return shipment, and we will not refund the costs for this.
Please note that the address in Düsseldorf is a UPS Access Point, and that they will not accept return shipments. If you send the return shipment to Düsseldorf, the parcel will be returned to you.
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