My watch or part of the watch is damaged, what do I do?
Please contact our customer care team through [email protected]
and provide them with the following information:
- a description and/or picture of the defect;
- reference number of your order or a picture/copy of the receipt;
- the name and place of the shop where you bought your watch;
- your address details.
Based on this information we will be able to further assist you.
back to all questions