I placed an order, but I have not received a confirmation e-mail.

Please check your spam folder. The e-mail might have been marked as spam by your e-mail provider. If the confirmation e-mail cannot be found in your spam folder, please contact our customer care department ([email protected]) with the name, address, and e-mail address you used in order to place your order. Our customer care team will further investigate whether something might have gone wrong in the order process.
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